Privacy & Cookie Policy
Last Updated: September 2026
Ion Tiger Co Ltd respects your privacy and is committed to protecting personal information entrusted to us.
This Privacy & Cookie Policy explains how we collect, use, disclose and protect personal information when you visit iontiger.shop, communicate with us or purchase our products.
1. Who We Are
The website iontiger.shop is operated by:
Ion Tiger Co Ltd
Company No.: C232340
BRN: C26232340
Phoenix Heights
Sayad Hossen Road
Phoenix 1733-12
Mauritius
Email: info@iontiger.shop
2. Information We May Collect
Depending on how you interact with us, we may collect information including:
name;
billing and delivery address;
email address;
telephone number where provided;
order and purchase history;
products, sizes and colours ordered;
payment status and transaction references;
account information if customer accounts are available;
correspondence with Ion Tiger;
returns and exchange information;
delivery and fulfilment information;
IP address;
browser and device information;
website activity;
cookie identifiers; and
marketing preferences.
3. Payment Information
Payments may be processed through authorised third-party payment providers.
Where card details are entered directly into a payment provider’s secure system, Ion Tiger does not ordinarily receive or retain your complete card number or security code.
The payment provider may process your information in accordance with its own privacy and security requirements.
4. Why We Process Personal Information
We may process personal information where necessary to:
process and fulfil orders;
receive and verify payments;
pack and dispatch purchases;
arrange delivery;
provide delivery updates;
administer returns and exchanges;
provide customer support;
maintain customer accounts;
prevent fraud and unauthorised transactions;
maintain website and information security;
comply with accounting, tax and legal obligations;
improve our products, website and services;
analyse website usage;
manage customer relationships; and
send marketing communications where permitted.
5. Fulfilment and SkyNet Worldwide Express – Mauritius
Ion Tiger uses SkyNet Worldwide Express – Mauritius as a third-party logistics and fulfilment provider.
Information reasonably necessary to fulfil an order may therefore be provided to SkyNet, including information such as:
customer name;
delivery address;
contact information;
order and parcel information; and
information required for delivery, collection or an authorised return.
SkyNet may use this information to provide warehousing, packing, dispatch, delivery, collection, return and related logistics services on behalf of Ion Tiger.
6. Other Service Providers
We may use trusted third-party providers for functions including:
website hosting;
WooCommerce and website functionality;
payment processing;
email services;
cybersecurity;
analytics;
advertising and marketing;
accounting;
IT support; and
logistics and fulfilment.
We disclose personal information only where reasonably necessary for the relevant service or where otherwise permitted or required by law.
7. Marketing
Where permitted, we may use contact information to communicate news, product launches, offers and Ion Tiger marketing information.
Where consent is required, marketing communications will be sent on the basis of that consent.
You may unsubscribe from electronic marketing communications using an available unsubscribe facility or by contacting info@iontiger.shop.
Transactional communications concerning an order, payment, delivery, security issue or return are not considered ordinary promotional marketing.
8. Cookies
iontiger.shop may use cookies and similar technologies.
Cookies may be used to:
operate the shopping cart;
remember customer preferences;
maintain sessions;
improve website performance;
understand website usage;
support security and fraud prevention;
measure advertising effectiveness; and
support marketing functionality.
Cookies may be strictly necessary, functional, analytical or advertising/marketing cookies.
Where required, non-essential cookies will be used subject to the appropriate consent mechanism.
9. Analytics and Advertising Technologies
Ion Tiger may use analytics or advertising technologies provided by third parties, such as services associated with website analytics or social-media advertising.
These technologies may collect information concerning website interactions, devices and browsing activity.
Where applicable, customers can manage non-essential cookies through the website’s cookie-consent controls.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling orders, maintaining business and accounting records, handling disputes and complying with legal obligations.
Different categories of information may have different retention periods.
11. Information Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
No internet-based service can, however, guarantee absolute security.
12. International Service Providers
Some technology, payment, hosting, analytics or other service providers may process information outside Mauritius.
Where personal information is transferred internationally, we will take appropriate steps required by applicable data-protection law.
13. Your Rights
Subject to applicable law and any relevant exceptions, you may have rights concerning your personal information, including rights relating to:
access;
correction;
processing;
erasure in applicable circumstances;
objection in applicable circumstances; and
other rights provided by Mauritius data-protection legislation.
Requests may be submitted to:
We may need to verify your identity before acting on a request.
14. Children’s Privacy
Ion Tiger’s website and products are not intended to solicit personal information directly from children who cannot lawfully provide the necessary consent.
If we become aware that personal information has been collected contrary to applicable legal requirements, appropriate steps will be taken.
15. Links to Other Websites
Our website may contain links to third-party websites or services.
Ion Tiger is not responsible for the privacy practices of independent third parties. Customers should review the relevant third party’s privacy information where appropriate.
16. Changes to This Policy
We may update this Privacy & Cookie Policy when our services, technologies, service providers or legal obligations change.
The latest version will be published on iontiger.shop with its revision date.
17. Contact
Privacy questions and requests may be addressed to:
Ion Tiger Co Ltd
Email: info@iontiger.shop
Phoenix Heights
Sayad Hossen Road
Phoenix 1733-12
Mauritius